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Troubleshooting Guide
This guide offers solutions to common issues, categorized for quick navigation. Use the examples provided to resolve your problems efficiently.
Device Errors
Unable to connect to Wi-Fi
- Possible Causes:
- Wi-Fi is disabled.
- Router malfunction or incorrect password.
- Solutions:
- Enable Wi-Fi on your device.
- Restart the router and your device.
- Verify the password and try reconnecting.
Slow Internet Speed
- Possible Causes:
- High bandwidth usage by other devices.
- Temporary service disruption.
- Solutions:
- Disconnect devices not in use.
- Restart your router.
- Run a speed test and contact your service provider if needed.
Device Warnings
Application Not Responding
- Possible Causes:
- Application is overloaded.
- Outdated version or system conflicts.
- Solutions:
- Force close and restart the application.
- Update to the latest version.
- Check for conflicts with other running applications.
Error When Launching an App
- Possible Causes:
- Corrupted files or missing dependencies.
- Solutions:
- Reinstall the application.
- Verify and install any missing frameworks.
Firmware
Can not copy firmware to BMS
- Possible Causes:
- Canbus is overloaded and coping process get canceled.
- Solutions:
- Temporary turnoff some of the batteries during the copy and update.
BmsReplacment wizard error
error message: Can not find replacement bms with serial.
- Possible Causes:
- Logger old version
- Solutions:
- Temporary turnoff some of the batteries during the copy and update.
- Possible Causes:
- New BMS is not visible to the logger
- Solutions:
- Check canbus line to logger. Verify link is connected
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