User Tools

Troubleshooting Guide

This guide offers solutions to common issues, categorized for quick navigation. Use the examples provided to resolve your problems efficiently.

Device Errors

Unable to connect to Wi-Fi

  • Possible Causes:
    1. Wi-Fi is disabled.
    2. Router malfunction or incorrect password.
  • Solutions:
    1. Enable Wi-Fi on your device.
    2. Restart the router and your device.
    3. Verify the password and try reconnecting.

Slow Internet Speed

  • Possible Causes:
    1. High bandwidth usage by other devices.
    2. Temporary service disruption.
  • Solutions:
    1. Disconnect devices not in use.
    2. Restart your router.
    3. Run a speed test and contact your service provider if needed.

Device Warnings

Application Not Responding

  • Possible Causes:
    1. Application is overloaded.
    2. Outdated version or system conflicts.
  • Solutions:
    1. Force close and restart the application.
    2. Update to the latest version.
    3. Check for conflicts with other running applications.

Error When Launching an App

  • Possible Causes:
    1. Corrupted files or missing dependencies.
  • Solutions:
    1. Reinstall the application.
    2. Verify and install any missing frameworks.

Firmware

Can not copy firmware to BMS

  • Possible Causes:
    1. Canbus is overloaded and coping process get canceled.
  • Solutions:
    1. Temporary turnoff some of the batteries during the copy and update.
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